FREQUENTLY ASKED QUESTIONS

TOP 5 FAQS FOR STAR MOTORS EUROPEAN SERVICE

We specialize exclusively in European luxury vehicles including BMW, Mercedes-Benz, Porsche, Audi, Jaguar, Land Rover, Bentley, and more. Our technicians are factory-trained and ASE Master Certified, so you get dealership-level expertise without dealership prices.

Yes. All of our repairs are backed by a 3-year / 36,000-mile warranty on both parts and labor. This industry-leading coverage gives you total peace of mind, knowing we stand behind our work long after you leave our shop.

We provide the diagnostic tools and factory-level expertise you’d find at a dealership, but with personalized service, honest communication, and competitive pricing. You’ll never face unnecessary upselling, only transparent recommendations designed to keep your car running at its best.

We know your time is valuable. That’s why we offer concierge service:

  • Secure after-hours drop-off
  • Shuttle rides and rental car assistance
  • Live text/email service updates with photos
  • Free towing within our service area

For over a decade, Star Motors has been voted “Best Auto Repair in Orange County.” With over 900 five-star reviews online, and a reputation built on trust, quality, and customer-first care, we always provide expert repairs, transparent communication, and common-sense recommendations to keep you and your family safe on the road.

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With an appointment, we can typically have your vehicle ready on the same day. Feel free to book here or give us a call.

For non-appointment drop-offs, vehicles are worked into the schedule as gaps open up. Often this still only takes us 1 day, depending on the size of the job and parts availability.

Yes, we have a Shuttle on Demand service through Uber and Lyft. We offer rides to and from the shop and can usually have you on your way in less than 10 minutes.

You can drop your car off 24/7. During our business hours of 7:30 am to 5:30 pm Monday through Friday. We also have a secure night drop box (just to the right of our office doors) if you’d like to drop off after hours.

We specialize in European vehicles, but all makes and models are welcome.

At Star Motor European Service, you are not just a number. We pride ourselves in building relationships with our customers. You will be treated with VIP service which is second to none and our prices are very competitive. Not to mention that we can repair your car without voiding your warranty!

Yes! We have a concierge service free of charge where we will pick up your vehicle, repair it, and deliver back to you.

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